go to this place, you not gonna be bisapointed! Again, best service with a bit of banter! If you read this, dont even thing about it! Have a drink, night out, party, or just few drinks. Never saw better customers service in my life! Not talking just about Newcastle!Ĭourstomers. He is very very very very friendly guy too! Managment, if you reading this review, these guys deserve bonus and you need to keep them in the company, as I been in so many country's Casinos (including Vegas). Didnt see this guy often, but he was looking after us very well too! And the last is the guy who is looking after slots machines (didnt catch his name even I was trying to write everyone names on my phone). Can not wait for another your recommendation! Jess (I think thats her name) she is the key to you business as well! Such a lovely lass!!! Always with smile and will have a good banter with you! Cameron. But the cocktail was so good! My partner was ower the moon with that cocktail! (I think was Wedneaday). guy know what is a good cocktail! He did recommend me his creation (sorry mate, dont remember the name of the cocktail). Second, you have guys who is taking your orders from the table as during covid, you can not order drinks on the bar (which is shows how professional this Casino). Which I can say is shows how professionally you are! Big bonus for her!!! And one time I did forgot to entry my car plate number, so I got fine, but Margaret sort that in few minutes. She is key to this Casino!!! She is so nice to every single customer. She is most wonderful receptionist I ever meet (been work in hospitality for a 10 years). She have kind of blue hair and black face mask (sometimes works on the bar too). Big shout ti Margaret! I think thats her name.

But thats good, as during covid virus they need to be extra careful. Brilliant guy! Very friendly and manner lad! Second, reception working so well (just loads people forgetting them membership cards so it taking a bit time to check on the system.

didnt catch his name, but he working most of the time on the door.

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