Smoking and tobacco – cigarettes, cigars, vapes, pipes and chewing tobacco – are not permitted in the casino, hotel and restaurant areas.īecoming a nonsmoking facility is a major change, and customer feedback has been positive, Scheer said. Booth backs have been raised in the restaurant. Plexiglass barriers have been installed to separate guests and staff. Sanitation wipe stations have been placed at guest and team member entrances and contact areas. Hand sanitizers have been placed throughout the casino and hotel. At the entrances, there will be non-invasive temperature checks utilizing thermal cameras for guests and staff.Īnyone with a temperature of more than 100.4 degrees Fahrenheit will be refused entry and will be directed to appropriate medical care. The casino will provide masks to guests if needed.Ĭasino and hotel entry will be limited to the main north and south entrances into the hotel lobby. Scarves and bandanas are not allowed to be used as masks.

Guests and staff must wear appropriate double-layer masks, and advised to practice 6-feet physical distance. During the shutdown, laid off employees were given paid furlough.Īll staff received training on COVID-19 safety and sanitation protocols, Scheer said, with more comprehensive training for team members that are in frequent contact with guests. With the reopening, staff is back up to 400. “We’ve been pretty busy.”Ī robust health and sanitation plan is in place, he said, and the venue has been upgraded.ĭuring the closure, about 130 of the 400 employees were retained to sanitize the casino building and equipment, Scheer said. “As we look forward to a warm welcome, the safety of the tribal members, guests and our team members remain our top priority,” said General Manager Rick Scheer. Kuchu’s Restaurant has been revamped, gaming venues were improved, and a sports betting facility will open soon. 20 at 30% capacity with COVID-19 safety protocols and precautions. The Ute Mountain Casino and Hotel in Towaoc have reopened after a five-month closure because of the coronavirus pandemic.

Ute mountain casino open